If you’re new with us or if you are thinking about visiting us we know you’ll have some questions. We’ve answered five of our most frequently asked questions here but if theres anything else at all you would like to know, please feel free to contact us!
Q: How do I get there?
A: Our building is located on Sladen Street in Cranbourne but it can be a bit tricky to see straight up from the road. Our driveway is in between Pet Barn and Storage King – and you should see our A-frame as you approach marking the way. As you make your way down the driveway it will open up to a large car park and a number of other businesses. There’s plenty of parking onsite but if you prefer public transport, bus 897 stops a two minute walk away on Sladen Street/Codrington Street.
Q: What time do your services start?
A: We have two services to choose from: 10:00am and 5:00pm – please note our kids programs are only available at our 10am services.
There are no 5pm services on special occasion weekends such as Easter, Christmas, Mother’s Day and Father’s Day, only a 10am family service will run on these days (there will be no kids program however the service will be family orientated for all ages).
Q: How do I check in my kids?:
A: CRECHE – If your child is creche aged, you can check them in from up to 10 minutes prior to the service. Simply head through the freedom kids door (its painted like a massive, colourful hot air balloon – you won’t miss it). You will need to sign your child in and fill out a basic info form for your child/children, including a mobile number that we can contact you on during the service if required (for example if your child needs a nappy change or becomes upset). You are also welcome to sit in with your child for the session if you would like to.
PRIMARY & PRE TEENS (10+) – Our primary and pre teens programs start part way through our service. Children remain with their parents for the praise & worship (music) section of the service. The service host will announce kids church is starting and all the kids meet at the entrance of the auditorium where the leaders are waiting in blue t-shirts. If your child has never attended our program before, you will need to go with them to sign them in and fill out a basic info card including a mobile number that we can contact you on during the service if required. After their first time you don’t need to go out with them as the leader will take a roll.
Q: Where do I collect my kids?:
A: All children must be signed out by a parent or guardian. As soon as the service finishes head out to the kids hall (the door painted like a giant hot air balloon) where our kids volunteers will help you through the process. Children cannot leave until they have been signed out.
Q: What should I expect?
A: As you walk in our front door you will be greeted by volunteers who would love to show you around and answer any questions you may have. Our services run for 1.5 hours (10am-11:30am and 5pm-6:30pm) with the exception of Christmas Day and Good Friday which are 1 hour services. We do collect an offering each week however we do not expect or pressure guests to give, we also collect a special missions offering once a month (usually the first Sunday of the month) which goes towards local and international projects. And if you visit us on a special event weekend (Australia Day, Mother’s Day, Father’s Day, Christmas and Easter) we will have a totally different creative service for the whole family to enjoy!